Quality Assurance

Our Quality Management system is fully documented, independently audited and certified to International Standards Organization ISO 9001:2000 standards. We believe our key to success, as a Navy Prime contractor is our defined and repeatable process with a corporate culture committed to total quality products and services. Our underlying corporate quality program was developed from stringent Military Standards of the 1990’s and typically exceeds the ISO 9001:2000 minimum quality standards. We also recognize that a quality system without compliance is useless, therefore Coalescent senior management is dedicated to full compliance and continuous process improvement. Our quality manual, documented processes, and records of compliance are available for inspection by any federal client or auditor.

This process-based structure addresses our organization's quality management system requirements, continuously demonstrates its capability to meet customer requirements, and applies to all aspects of our operation including: contracts management, subcontractor management, program management, hardware development/integration, software development, material procurement, and services. Imbedded within this certified quality system lies a software development process that corresponds to CMM level 3 processes. Additionally, our Program management documented practices include a strong foundation to ensure accurate and dependable Cost and Schedule metrics for true performance based contracting.

ISO 9001:2000 registration gives our organization the benefit of an objectively evaluated and enforced quality management system. It is a tangible expression of our commitment to quality that is internationally understood and accepted. ISO 9001:2000 registration is carried out by registrars, accredited organizations that review our quality manual and other documentation to ensure that the standard is met, and audit our processes to ensure that the quality management system described in the documentation is in place and is effective.